Sound Cedar Company - Western Red CedarCedar Lumber Naturally
or call us TOLL FREE (800) 468-6081
Sound Cedar Company
Sound Cedar Company
Sound Cedar Company
Sound Cedar Company
Sound Cedar Company
Sound Cedar Company
 
Online Shopping FAQ
Online Shopping FAQ
Online Customer Security
SCC Shipping Insurance
Returns & Exchanges
How to I track my order?

Online Shopping FAQ

 
Customer Feedback
"Our order was handled in a professional manner, our post caps were received in about a week from order, and we were pleased with the quality and fair pricing of your product. We would certainly purchase from Soundcedar again."

Fran and Susan Kennedy
Hebron, Ct.
Our online shopping cart features industry standard 128-bit SSL Encryption to ensure your personal data stays secure throughout the transaction. We won't share your information with any outside business for marketing purposes, that's not what we are about.
Sound Cedar shipping insurance is an added level of protection for your items in transit. If purchased at checkout, we add an additional level of tracking and protection on your order. If anything happens to your shipment or products, Sound Cedar Shipping Insurance will cover it! We will ship you out a replacement right away, plus WE handle the claims processing directly with the shipper to make your order right.
Is your order somehow not right? We will make it right! View our return policy for online orders, and fill out a return request. If you would like to exchange an item, fill out the return form to return the item to exchange. Subject to approval.
You can track your order online through our website by logging into the MY ACCOUNT section. You will need your order number, and the email address you used when you placed the order.

From there you can view the status of your order, see when items have shipped and see an expected shipping date.




My Account
Want to track the status of your order? You can do that and more under MY ACCOUNT.
Satisfaction Guaranteed
We guarantee that you will be 100% satisfied with the products that you purchase from Sound Cedar.
US POSTAL SERVICE
FEDEX
UPS
OUR CUSTOMERS SAY...
Dear Jacob,
thank you for your verification that my order worked out great. The shipped items arrived yesterday, all in fine condition. I am very pleased with your product and have already installed two of the post caps on the pergola I am in the process of building. I shall keep your company details in my address book.

Colin Millar
Sound Cedar Company
2600 Cedardale Road
Mount Vernon, WA 98274
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some images used with the permission of the WRCLA
http://www.wrcla.org/
TOLL FREE (800) 468-6081
LOCAL (360) 424-4548