Our online shopping cart features industry standard 128-bit SSL Encryption to ensure your personal data stays secure throughout the transaction. We won't share your information with any outside business for marketing purposes, that's not what we are about.

Sound Cedar shipping insurance is an added level of protection for your items in transit. If purchased at checkout, we add an additional level of tracking and protection on your order. If anything happens to your shipment or products, Sound Cedar Shipping Insurance will cover it! We will ship you out a replacement right away, plus WE handle the claims processing directly with the shipper to make your order right.

Is your order somehow not right? We will make it right! View our return policy for online orders, and fill out a return request. If you would like to exchange an item, fill out the return form to return the item to exchange. Subject to approval.

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You can track your order online through our website by logging into the MY ACCOUNT section. You will need your order number, and the email address you used when you placed the order.

From there you can view the status of your order, see when items have shipped and see an expected shipping date.