Privacy Statement for Sound Cedar
Company and Soundcedar.com
Sound Cedar Company
has created this privacy statement in order
to demonstrate our firm commitment to privacy. The following discloses
the information gathering and dissemination practices for this Web site:
Sound Cedar Company
Information Automatically Logged
We use your IP address to help identify you and your shopping cart. Your
IP address is also used to gather broad demographic information. In some
pages, cookies are used to create a personalized atmosphere. Neither
Sound Cedar Co. nor it's affiliates will give out the information collected
to outside companies.
Cookies
Our Site uses cookies to keep track of your shopping cart. We also use
cookies to deliver content specific to your interests.
Advertisers
We use an outside ad company to display ads on our site. These ads may
contain cookies. While we use cookies in other parts of our Web site, cookies
received with banner ads are collected by our ad company, and we do not
have access to this information.
Registration Forms
Our site's registration form requires users to give us contact information
(like their name, email, and postal address).
Contact information from the registration forms is used to ship purchases,
information about our company. The customer's contact information is also
used to get in touch with the customer when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out
section below.
Order Forms
Our site uses an order form for customers to request information, products,
and services. We collect contact information (like their email address),
financial information (like their account or credit card numbers), and
demographic information (like their zip code, age, or income level).
Contact information from the order forms is used to ship purchases,
information about our company. The customer's contact information is also
used to send promotional material from some of our partners to our customers,
and to get in touch with the visitor when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out
section below.
Financial information that is collected is used to bill the user for
products and services.
Demographic and profile data is also collected at our site.
We use this data to tailor our visitor's experience at our site showing
them content that we think they might be interested in, and displaying
the content according to their preferences.
Surveys
Our online surveys ask visitors for demographic information (like zip code,
age, or income level).
Demographic and profile data is also collected at our site.
We use this data to tailor our visitor's experience at our site showing
them content that we think they might be interested in, and displaying
the content according to their preferences.
External Links
This site contains links to other sites.
Sound Cedar Company
is
not responsible for the privacy practices or the content of such Web sites.
Public Forums
This site makes chat rooms, forums, message boards, and/or news groups
available to its users. Please remember that any information that is disclosed
in these areas becomes public information and you should exercise caution
when deciding to disclose your personal information.
Security
This site has security measures in place to protect the loss, misuse, and
alteration of the information under our control.
Children's Guidelines
This site
DOES NOT MEET
the Online Privacy Protection Act guidelines
The following criteria are violated:
-
This site allows children to post or distribute any personally identifiable
information without first obtaining verifiable parental consent.
-
This site does not provide children notice of what information is collected.
-
This site des not encourage children to get their parent's permission before
sharing personal information online.
-
This site does not allow the parent to obtain the information collected
from the child and provide a way for the parent to prevent the future use
of that information.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving promotional/marketing
information from us .
-
You can call the following telephone number: 360-424-4548
Data Quality/Access
This site gives users the following options for changing and modifying
information previously provided:
Returns and Refunds
All shipments that arrive damaged, destroyed, or not up to the customers
expectations may be rejected at the time of delivery. Shipping charges
of returned deliveries will be by covered by the shipping company.
Under no circumstances will returns be accepted, nor will a refund or void
be given if 30 days time has lapsed from the "date of delivery"
*.
In-store credit may be applied only if the item is returned in original
packaging to
Return Department
Sound Cedar Company
2600 Cedardale Road
Mount Vernon, WA 98274
The customer will pay all shipping costs related
to the return of items being returned if the damage or reason of delivery
is not a manufacturer defect or shipping delivery error by Sound Cedar
Company. The customer may also be responsible for a minimum 15% restocking fee on all returned special order items.
* The "date of delivery" is kept and referenced
by employees of Sound Cedar Company as the invoice date, and will be referred
to as the "date of delivery" even though the actual date of delivery may
differ. Contact Sound Cedar Company at (800) 468-6081 for more information
on the Return and Refund policy.
Shipping Guarantee
Shipping prices guaranteed for U.S. addresses only.
International destinations will be on a per case basis. Call (800)
468-6081 for International shipping rates.
Shipping price guarantee not available in all
areas. Call toll free (800) 468-6081 for full details.
Lowest Price Guarantee
Our lowest price guarantee is for special package deals previously put
together only. Any items or products added or taken off will make
the order a 'Custom' order, and the lowest price guarantee will not apply.
On all 'Custom Orders', all attempts will be made to offer the customer
the best deal possible the first time, however, such attempts may include
promotional offers such as online gift certificates to be redeemed at a
later date, and won't be reflected in the initial purchase price.
Most likely we will be able to offer the customer a better deal, but it
may not be for the same items. In some cases, our products are at
a higher quality than our competitors, even for the same product, so it
is not possible to offer the exact same item as our competitors.
Under no circumstances do we claim that we will meet or beat our competitors
price. We will however, offer a competitive price on comparable items,
and in most cases, our prices will fall lower than our competitors.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of
this site, or your dealings with this Web site, you can contact:
Contact Us
Email List Information Collection
For each visitor that signs up for our email list, we collect only the
information that is requested on the list signup form. Required fields
are denoted with an asterisk (*). Our web servers may collect the domain
name or IP address of visitors to our web page(s). Unless otherwise stated
on our web site, we collect the email addresses of those who communicate
with us via email and information volunteered by you such as but not limited
to list signup information, survey information, and/or site registrations.
We also may collect clickstream information. In our email messages to you
which are distributed through this list, we may have information from third
party providers for products and services which may be advertised or promoted
within messages we send to you from this email list--the privacy policies
of those third-party provider sites govern the method by which they collect
and use such information.
Use of Web Site Information Collected
The information we collect may be used to create an aggregate demographic
profile of our user base and those of the Soundcedar.com email list management service so that
we can improve content and services and provide aggregate
information to potential advertisers (no individual information is provided
to any third-party ever), to customize the content and/or
layout of our email messages or pages for each individual visitor, to notify
you about updates to our web site and services, to send you our opt-in
e-mail newsletter(s), to provide you with the products and/or services
for which you signed-up or registered, which may include sending service
disruption notices or other service- or product-related information via
email, and is not shared with other organizations for commercial purposes
without your consent. We may share collected information with another company
in the event that we merge with or are acquired by another company. Upon
request, we will provide you with the information (e.g., email address,
name, etc.) that we maintain about you.
E-mail and Direct Response Contact
If you subscribed to our e-mail newsletter(s) but do not want to receive
it in the future, please follow the
"unsubscribe" instructions contained in the newsletter(s).
Postal Address Collection and Use
If you supply us with your postal address on-line you will only receive
the information for which you provided us your address. If you supply us
with your telephone number, you will only receive telephone contact from
us with information regarding your inquiry.
Cookies
We, and some of our partners who provide some of the services and products
on our site, may use cookies to record session information, such as items
that you add to your shopping cart, record user-specific information on
what pages users access or visit, record past activity at a site in order
to provide better service when you return to our site, and customize web
page or email message content based on your browser type or other information.
Ad Servers and Other Partners
To try and bring you offers and information that may be of interest to
you, we may have relationships with other companies that we allow to place
ads or provide other services or products in our e-mail newsletter(s).
As a result of your visit to our site, these companies may collect non-personally-identifiable
information such as your domain type, your IP address and clickstream information.
For further information, consult the privacy policies of these companies,
which may include:
Sound Cedar Company
Security
We strive to maintain appropriate security measures in our respective physical facilities
to protect against the loss, misuse or alteration of information that we have collected from you for being
part of our email list. Although we and MailerMailer take reasonable measures to secure our data, we cannot
guarantee that the measures taken are or will remain adequate. Since we may include links from messages sent
to the email list to other companies' web sites, please refer to the privacy policies of those sites for
information on how they handle security for information they collect.
Changes to Email List Privacy Policy
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in this Email List Privacy Policy notice. If our information practices
change at some time in the future, we will post the policy changes to this
Email List Privacy Policy page to notify you of these changes and provide
you with the ability to opt out of our list. If you are concerned about
how your information is used, you should check back at this Email List
Privacy Policy page periodically.
